Discreet Packaging
Free Worldwide Shipping for Orders over 70 USD
Delivery in 2-5 Working Days

Legal Information

1. Your contractual partner

Okinsei represented by Loewie Trading Limited, Unit D, 17/F Central Tower, 28 Queen's Road, Central, Hong Kong

2. Order process, conclusion of contract

The offer in our online shop represents a binding offer to you to conclude a contract with us. You can accept this offer by placing your order. The contract is concluded when you send your order to us.

When you have found the desired product, you can take a closer look at it without obligation by clicking on the product name, the product image or the link "To the product". By clicking the button [Add to basket] you can add the article to the basket. You can view the contents of the shopping cart at any time without obligation by clicking the button [shopping cart]. You can remove or change the products from the shopping cart by clicking on the graphics [Change] and [Delete]. If you want to buy the products in the shopping cart, click on the button "Proceed to checkout" on the "Shopping cart" page.

In the further course of the ordering process, create a customer account with your first order and choose the payment method and shipping options. In the last step you will receive an order overview of your order data and can check all the details again and delete or change them under [correct]. You can also correct input errors by navigating backwards in the browser or by canceling the ordering process and starting over. To complete the purchase, you must accept our general terms and conditions and press the button [order with payment]. This will send the order to us. We will then send you a confirmation of the order by email.

3. Storage of your order

We save your order and the entered order data. We will send you an order confirmation via email and an order confirmation with all order details. You also have the option of printing out both the order and the general terms and conditions before sending the order to us. Finally, you can access the orders you have placed at any time via your customer account.

4. Customer service

If you have any questions, complaints or complaints, you can reach our customer service from Monday to Friday from 9:00 a.m. to 6:00 p.m. on telephone number + 49- (0) 361-2100.5981, or by email at sales@loewie.com.

5. Note according to the Battery Act

In connection with the sale of batteries and rechargeable batteries, we as retailers are obliged under the Battery Act to inform our customers of the following: You are legally obliged to return old batteries and rechargeable batteries after use. As an end user, you can return used batteries and accumulators from our range to our dispatch warehouse free of charge or send them back to us. You can also return the old rechargeable batteries and batteries to a municipal collection point or to local retailers. Please note that batteries and accumulators must not be disposed of with household waste. This is indicated by the image of a crossed out garbage can on the batteries.

Because: Improper disposal of batteries and accumulators can have harmful effects on the environment and human health due to the substances contained in the batteries. For this reason, the separate collection and recycling of used batteries is of particular importance for the environment and health. Batteries and rechargeable batteries are also labeled with the chemical symbol of the respective pollutant they contain. Batteries that contain more than 0.0005 mass percent mercury, more than 0.002 mass percent cadmium or more than 0.004 mass percent lead are with the chemical signs of the metals (eg "Cd" for cadmium, "Pb" for lead, "Hg" for Mercury).